Previous Article Next Article Botanic Inns has adopted a range of new people management policies after itsHR manager spent six months working with US-based firm Marriott. Cathy Donnelly, HR manager at Belfast-based Botanic, was seconded to thehotel giant through the DTI’s International Technology Service, which alsopart-funded her trip. Donnelly told Personnel Today that Botanic, which employs 700 staff at itschain of bars, hotels and restaurants, has introduced a wide range of policiesas a result of her time with Marriott. These include the development of closelinks with local colleges to encourage young people to consider a career withBotanic, and improved career development for its chefs to ensure they achieveformal qualifications. Botanic is also surveying new staff at induction stage to improve therecruitment process. “This was a first-class opportunity for me to enhance my skills andknowledge of best practice in HR and training at a time when our business isexpanding,” said Donnelly. Staff development training has also been changed to recognise that not allemployees want to climb the management ladder. “Some people are happy tobe a bartender for the rest of their career and they are now identified andplanned for,” Donnelly explained. Botanic has also introduced staff focus groups to generate employee ideas onhow the business can be improved. Benchmarking against a world-leader such as Marriott has allowed the HRdepartment to take a more active role in the business, Donnelly said. She stressed, however, that the exercise is not a one-way process becausethe 450-strong HR department at Marriott is also interested in learning aboutthe Botanic HR team’s approach to people management. Donnelly returns to the US in May to continue to share best practice. By Quentin Reade Leisure group benefits from secondment to USOn 26 Mar 2002 in Personnel Today Comments are closed. Related posts:No related photos.